Refund policy
Return and Exchange Policy
At CABARET, we value your satisfaction and want to ensure you have a positive shopping experience. If for any reason you're not entirely happy with your purchase, we offer a hassle-free return and exchange policy.
Returns and Exchanges
1. Eligibility
You have 14 days from the date of receiving your order to request a return or exchange. To be eligible, items must be in their original, unused, and unworn condition, with all tags intact.
2. How to Initiate a Return or Exchange
* Mail us to cabaretbusiness0@gmail.com with your name, order number, and reason of the return or exchange
* We will give you the instructions to initiate the process and indicate whether you want a return or exchange.
3. Return Shipping
Return shipping costs are the responsibility of the customer, except in cases of product defects or errors on our part.
4. Refund or Exchange
Upon receiving your returned item, we will inspect it. If the item meets our return policy criteria, you can choose between:
* A full refund to your original payment method.
* An exchange for a different size or color of the same item, if available.
5. Refund Processing Time
Refunds will be processed within 5 business days after we receive the returned item. Please note that it may take some time for the refund to appear in your account, depending on your payment method and financial institution.
6. Non-Returnable Items
Certain items are non-returnable, including:
* Items that have been personalized or customized.
* Underwear, socks, and intimate apparel (for hygiene reasons).
7. Contact Us
If you have any questions or need assistance with your return or exchange, please contact our customer support team at cabaretbussines0@gmail.com .
Please note that this policy is based on general principles and may be subject to specific regional laws and regulations, particularly within the European Union and Spain. We encourage you to contact our customer support or consult with legal professionals for any concerns or questions related to your rights and obligations.
8. International Shipping and Customs Charges
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are not included in the product price or shipping cost displayed on our website. The customer is responsible for any additional customs charges upon delivery.
We recommend checking with your local customs office for more information before placing an international order.
For items classified as faulty or damaged, we must be notified within 72 hours of receipt
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Prices: All of the products show the selling price in Euros and include Value Added Tax (VAT).
CABARET reserves the right to modify, at any time, the presentation and configuration of the Website, as well as these General Conditions. Therefore, CABARET recommends the User to read them carefully each access to the Website. The Users will always have these Terms of Use in a visible place, freely accessible for as many consultations as they wish to make. In any case, the acceptance of the Terms of Use will be a prior and indispensable step to the acquisition of any product available through the Website.